Privacy Policy

Ascension Magazine (we, us) values your right to privacy. This policy sets out how we collect and handle your personal information. If this policy changes, we’ll describe the changes prominently on our homepage. Your continued use of this site after such advice of changes will mean you accept them.

Our commitment and philosophy

While we are a small business that is not bound by the Privacy Act as such, we use our best efforts to comply with it – as a good corporate citizen and a reputable organisation. In general terms, this means we:

  • only collect personal information needed for a primary purpose we tell you about – and make sure you understand why we collected it and how we will handle it
  • use and disclose it only for that purpose or a directly related purpose, or with your consent (unless otherwise required or authorised by law)
  • store it securely, and protect it from unauthorised access by others
  • make sure that, if we transfer it outside Australia, similar privacy obligations apply to it, and
  • provide you with access to your personal information, and allow you to correct it.

What information do we collect?

We collect non-sensitive information – such as your name, address, gender, telephone number, e-mail address or date of birth – that you knowingly provide to us.

When you use this site, our systems may also collect and store certain non-personal information – like your internet protocol (IP) address, connection information like browser type and version, your operating system and platform, any login details, and your activity on our website – including pages you visit, searches / downloads you make and the date and time at which you do so. In particular, we may use cookies, web beacons and the like to monitor usage of the website and improve its content and usability.

  • A cookie is a packet of information sent by a server to a browser and then sent back by the browser each time it accesses the server. Cookies are used on websites to remember visitors within a session and facilitate transaction functions. You can deactivate them on your browser, but doing so may interfere with website performance (as some features are only available through the use of cookies).
  • Web beacons (also known as web bugs, pixel tags or clear GIFs) are transparent graphic images on a website. They are used to monitor a site’s activity. Information collected by them may include your IP address that retrieved the image, the time the web beacon was viewed and for how long.

For what purposes do we collect personal information?

Your personal details are used to:

  • provide you with information that you have requested
  • manage your subscription to our website and magazine
  • facilitate your participation in promotions and competitions in which you have expressed interest
  • keep you up to date about changes to our website, social media sites or activities
  • record any communication we have with you – e.g. about any issues or problems you might have, and
  • for internal management and reporting and to run and improve our website, facilities and operations.

We’ll get your consent before using your information for any other purpose. If there is any information or service you would rather not receive from us, please email or call us using the contact details below.

What if I don’t provide my personal information?

You don’t have to disclose any personal information to us, but if you don’t, we might not be able to provide you with specific services or information you’ve requested.

Where and how is the information collected and held?

We only collect personal information directly from you, and so that you know (a) that you are providing it, and (b) why we are collecting it. For example, we may collect it through our contact, application and registration forms, contests, feedback processes, surveys or other means (including unsolicited correspondence from you), either in person or via our website. Personal information provided to us is held in electronic or hard-copy form, in Melbourne, Australia.
We use industry standard firewall, anti-virus/malware protection and other security infrastructure to protect your personal information from unauthorised loss, disclosure or access. However, while we strive to protect personal information once we receive it, there are risks in transmitting information across the Internet – so we can’t ensure or warrant the security of personal information when you transmit it to us online.

To whom is the information disclosed?

We may disclose your personal information to third parties with your consent to do so, and to our partners and service providers (on a “need to know” basis) who:

  • help us run our business – e.g. by assisting us in advertising, marketing, archival, auditing, professional advice, banking, email services and technology; or
  • are involved in running our competitions and promotions – for example, so that they can notify you, or post gifts and prizes to you, if you have won a competition or promotion that we’ve run.

We always make sure that those third parties are bound by appropriate confidentiality and privacy obligations. Sometimes this may involve some personal information being transferred to and held by parties outside of Australia who are not subject to the Privacy Act (so that your information may not be protected by that Act). If that’s the case, we’ll make sure that equivalent legal protections (enforceable by you) apply in the relevant country – or will otherwise bind those parties contractually to comply with the Privacy Act and take reasonable steps to ensure that they do so.

We may also disclose your information if we have good grounds to believe this is reasonably needed to:

  • comply with any laws or lawful requests of government authorities;
  • enforce our Terms of Use of the website (see http://www.ascensionmag.com/terms-of-use);
  • address any security or technical issues;
  • protect our rights and interests, or those of others, as required/allowed by law.

Links to external websites

This privacy policy does not apply to your use of third party websites, even if they are linked to our website or social media sites. We’re not responsible for privacy practices of any other website operators. When using any other linked site, you should read the privacy statement of the website operator to determine the privacy practices applied to any information you submit to that site.

Privacy related concerns

If you have any concern with our handling of your personal information, please contact us at the details below. We’ll get back to you within 5 business days to discuss the issue with you and try to resolve it. If you are still unhappy with the outcome, you may exercise any rights you may have under the Privacy Act (see http://www.oaic.gov.au/privacy/making-a-privacy-complaint).

How can I access or change my details?

At any time, you can ask us for a copy of personal information we have on file about you, or ask us to correct or delete your information, and we will action that request as soon as practicable. Just:

Email us on – info@ascensionmag.com.